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Florida Hospital Orlando, Apopka earn national award for quality

Highlighting its nationally recognized achievements in patient safety and quality, Florida Hospital Apopka and Florida Hospital Orlando were named a 2018 Top General Hospital by The Leapfrog Group.

Announced today, the Leapfrog Top Hospital award is widely acknowledged as one of the most competitive honors American hospitals can receive. The Top Hospital designation is awarded by The Leapfrog Group, an independent hospital watchdog organization.

The Top Hospital Award comes following the hospitals’ “A” hospital safety grade, also from the Leapfrog Group.

“We are honored to be recognized for our dedication to clinical excellence,” said Daryl Tol, president, and CEO of Florida Hospital and Adventist Health System’s Central Florida Division. “We applaud our team members for their hard work and commitment to delivering quality, compassionate care enabling us to extend the healing ministry of Christ.”

Among thousands of hospitals in the country, Florida Hospital Apopka and Florida Hospital Orlando received a 2018 Top Hospital distinction, recognized nationally alongside:

• 13 Top Children’s Hospitals
• 35 Top General Hospitals
• 17 Top Rural Hospitals
• 53 Top Teaching Hospitals

Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, maternity care, and the hospital’s capacity to prevent medication errors. The rigorous standards are defined in each year’s Top Hospital Methodology.

“Being acknowledged as a Top Hospital is an incredible feat achieved by less than six percent of eligible hospitals nationwide,” said Leah Binder, president, and CEO of The Leapfrog Group. “With this honor, Florida Hospital has established its commitment to safer and higher quality care. Providing this level of care to patients in Central Florida requires motivation and drive from every team member. I congratulate the board, staff, and clinicians, whose efforts made this honor possible.”

To qualify for the Top Hospitals distinction, hospitals must submit a Leapfrog Hospital Survey and achieve the highest performance in its category. The selection of Top Hospitals 2018 is based on surveys from nearly 1,900 hospitals. To see the full list of institutions honored as 2018 Top Hospitals, visit www.leapfroggroup.org/tophospitals.

About The Leapfrog Group
Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.

About Florida Hospital
Opened in 1908, Florida Hospital is a faith-based institution focused on providing whole person care. It is one of the largest not-for-profit hospitals in the country, caring for more than two million patient visits per year — more than any other hospital in the country, according to the American Hospital Association. Florida Hospital stretches across the state with 26 hospitals, more than 4,600 patient beds, and more than 32,000 employees. It includes the Walt Disney Pavilion at Florida Hospital for Children, dozens of outpatient facilities and Centra Care urgent care locations throughout Central Florida.

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AdventHealth Celebration

Florida Hospital Celebration Health achieves Magnet® recognition

Florida Hospital Celebration Health attained Magnet recognition as a testament to its dedication to high-quality nursing practice. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes health care organizations that meet rigorous standards for nursing excellence. This credential is the highest national honor for professional nursing practice.

Receiving Magnet recognition is a great achievement for Florida Hospital Celebration Health, as it now belongs to the global community of Magnet-recognized organizations. Only 6.65 percent of   U.S. health care organizations —  419 out of over 6,300 U.S. hospitals — have achieved Magnet recognition.

“Magnet recognition is a tremendous honor and reflects our commitment to delivering the highest quality of care to this community,” said Doug Harcombe, administrator of Florida Hospital Celebration Health. “To earn Magnet recognition is a great accomplishment and an incredible source of pride for our nurses. Our achievement of this credential underscores the foundation of excellence and values that drive our entire staff to strive harder each day to meet the health care needs of the people we serve.”

Research demonstrates that Magnet recognition provides specific benefits to health care organizations and their communities, such as:

  • Higher patient satisfaction with nurse communication, availability of help and receipt of discharge information.
  • Lower risk of 30-day mortality and lower failure to rescue rates.
  • Higher job satisfaction among nurses.
  • Lower nurse reports of intentions to leave their positions.

Magnet recognition is the gold standard for nursing excellence and is a factor when the public judge’s health care organizations. U.S. News & World Report’s annual showcase of “America’s Best Hospitals” includes Magnet recognition in its ranking criteria for quality of inpatient care.

The Magnet Model provides a framework for nursing practice, research, and measurement of outcomes. Through this framework, ANCC evaluates applicants across a number of components and dimensions to gauge an organization’s nursing excellence.

The foundation of this model comprises various elements deemed essential to delivering superior patient care. These include the quality of nursing leadership and coordination and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.

To achieve initial Magnet recognition, organizations must pass a rigorous and lengthy process that demands widespread participation from leadership and staff. This process includes an electronic application, written patient care documentation, an on-site visit, and a review by the Commission on Magnet Recognition.

Health care organizations must reapply for Magnet recognition every four years based on adherence to Magnet concepts and demonstrated improvements in patient care and quality.

An organization reapplying for Magnet recognition must provide documented evidence to demonstrate how staff members sustained and improved Magnet concepts, performance and quality over the four-year period since the organization received its initial recognition.

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Florida Hospital breaks ground on emergency department to serve Waterford Lakes area

Florida Hospital leaders broke ground today on an emergency department that will expand the health care system’s network to better serve residents of Waterford Lakes and surrounding communities in east Orange County.

The emergency department will have 24 patient rooms (including two pediatric-friendly rooms to make ER visits less stressful for young patients); respiratory therapy; diagnostic imaging, including CT scans, X-ray and ultrasound; and a full-service laboratory.

The facility will be staffed by a comprehensive clinical team including board-certified emergency physicians and emergency nurses.

“We are pleased to add this ER to our expanding network of care across Central Florida,” said Jeff Villanueva, CEO of Florida Hospital East Orlando. “The UCF area is growing fast, and we are growing along with the community. Our mission is to make our patients feel whole — by treating the mind, body, and spirit — in a setting that’s close to home.”

The approximately 19,000-square-foot facility, which is slated to open in summer 2019, will be known as AdventHealth Waterford Lakes ER.

The emergency department will be located at the intersection of Colonial Drive and Lake Pickett Road.

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Florida Hospital Kissimmee plans surgical expansion, celebrates 25 years serving health needs of Osceola

Florida Hospital Kissimmee will soon break ground on a new expansion, which will bring a modern surgical suite and expanded services to Osceola County.

The 27,000-square-foot surgical suite will start with four operating rooms, with the capacity to add more to accommodate future growth. The operating rooms will feature state-of-the-art lighting, camera, and recording capabilities.  Robotic services are planned as well.

“This expansion is part of a journey of growth over the last several years to meet the area’s health-care needs,” said Florida Hospital Kissimmee CEO, Sheila Rankin. “It demonstrates our commitment to bring wholeness to the Kissimmee community, today and for years to come.”

The project coincides with the hospital celebrating its 25th anniversary as part of the Florida Hospital system, and it caps a series of recent upgrades. In 2014, the hospital opened an expanded Emergency Room, followed by an 80-bed patient tower in 2015 and a cath lab in 2016.  The most recent of these updates is a new, on-site retail pharmacy, scheduled to open in December 2018.

“We are always working to provide more services locally, resulting in our patients getting care closer to home, in their community,” Rankin said. “We are proud of our 25-year legacy of bringing whole-person health to the people of Osceola County, and this expansion positions us to continue that care well into the future.”
Official groundbreaking on the project will occur this month, with completion expected in September 2019. ESa is the architect, and Brasfield & Gorrie is the general contractor.

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Florida Hospital Orlando’s ECMO program named a Center of Excellence Gold by ELSO

Florida Hospital Orlando’s ECMO program was recently named a Center of Excellence Gold by ELSO – Extracorporeal Life Support Organization. Our program is one of only two adult ECMO programs in the state of Florida recognized by ELSO as a Center of Excellence Gold and is in the top 10% for ECMO volumes in the entire country. We share the award with our Pediatric ECMO program.

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Florida Hospital announces major initiatives to transform health care as transition to AdventHealth begins

Florida Hospital today announced it will soon be AdventHealth, part of a new consumer-centric, national brand based in Central Florida. As part of the brand announcement, the organization unveiled new initiatives that will transform health care, including the creation of the region’s first comprehensive genomic health center.

“Florida Hospital was built on a strong foundation, but it’s time we turn from the past and take a leap into the future,” said Florida Hospital President and CEO Daryl Tol. “We’re creating a health care system that’s easier to navigate, simpler to understand, more convenient, and — most importantly — focused on keeping people healthy.”
All of Adventist Health System’s wholly owned hospitals and hundreds of care sites across the country, including the entire Florida Hospital network, will adopt the AdventHealth name effective Jan. 2. In Central Florida, this includes dozens of hospitals, Centra Care urgent centers, and Florida Hospital Medical Group practices.

As part of the transition, Tol announced several new initiatives:

Creation of the Center for Genomic Health: From disease prevention to diagnosis to treatment, genomics is the future of medicine. With genomic profiles, physicians and researchers are able to determine with unprecedented accuracy if someone is at risk for cancer, heart disease, and other conditions. The foundational work for the new Center for Genomic Health will begin in 2019, and soon AdventHealth Orlando will provide comprehensive genomics testing, analysis, interpretation and genetic counseling services.

Spiritual Wholeness Screening Outside the Hospital:  More than 80 percent of Florida Hospital’s patients are seen at physician practices, in labs, Centra Cares or other outpatient settings, and don’t have access to spiritual services routinely provided in hospitals. To deepen the commitment to treating the whole person — body, mind, and spirit — AdventHealth is launching a wholeness screening program in outpatient offices. Physicians are being trained how to address four core questions with their patients, such as, “Do you have a source of joy in your life?” and “Do you have someone who loves and cares for you?” If a spiritual, social or emotional need is identified, specially trained team members will respond accordingly and provide follow-up care and support.

Making health one click away: AdventHealth will roll out new platforms for consumers to access their medical records, make appointments, easily pay bills, and have a virtual doctor’s visit. Tools such as Apple Health Records are underway, and other virtual platforms will make health care as simple as calling for a ride or ordering a pair of shoes. To celebrate the new brand rollout in 2019, AdventHealth will make eCare free to all consumers during the month of January. Florida Hospital eCare allows patients to see a doctor or nurse practitioner via their smartphone or tablet, accessing care without ever having to leave home.

“‘Advent’ signals the arrival of something of great significance. For us, it’s a new way of caring for our community,” Tol said. “We are steadfast in our innovation and research, building world-class clinical teams who deliver compassionate care, and bringing hope and healing to all our neighbors. We’ve talked a lot about the concept of ‘someday.’ Someday is today.”

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Florida Hospital Celebration Health Breaks Ground on New Patient Tower

Florida Hospital Celebration Health broke ground on a new patient tower, which will allow the hospital to keep pace with increasing demand for healthcare in fast-growing Osceola County.

The expansion coincides with the hospital celebrating 20 years of service to the community.

The five-story, Mediterranean-themed tower will hold 76 all-private patient rooms when it opens, and 160 at buildout. It will also allow for the expansion and addition of important health-care services.

“Embarking on this expansion of our capacity and services is a fitting way to celebrate our 20th anniversary,” said Doug Harcombe, administrator of Florida Hospital Celebration Health. “We are looking forward to serving the health needs of our community for the next 20 years.”

The new tower will also include additional mother-baby space and a larger Progressive Care Unit, which is for patients who need close monitoring but not the acute level of services provided by an intensive care unit.

The new patient tower will allow for the expansion of multiple programs and services, including a new open-heart program that will begin in January 2019.

With the new tower, Florida Hospital Celebration Health will eventually have about 400 patient beds.

“This new tower means more patients will be able to get treatment close to home, rather than traveling out of the area,” said Dr. Omayra Mansfield, chief of staff of Florida Hospital Celebration Health. “Treating patients close to home, where it’s easier for loved ones to visit or stay with them if needed, is important to the healing process.”

The new patient tower is expected to open by January 2020.

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Florida Hospital Orlando expands cardiac intensive care unit

Florida Hospital Orlando unveiled an expansion to its cardiac intensive care unit, adding eight beds designated for patients who have severe heart and lung failure and need to be on a life-saving machine called ECMO.

“We had a situation where we had to say no,” said Dr. Robert Duane Davis, the chief medical officer of several institutes at Florida Hospital, including the Cardiovascular Institute. “We had a limited capacity. We were full most of the time. And when the unit is full, you can’t really do bunk beds. So really it’s about saying yes when we need to say yes.”

“It puts oxygen in the bloodstream and takes carbon dioxide out of it,” Davis said.

The unit is an extension of the hospital’s 34-bed surgical cardiac intensive care unit and will expand its capacity to care for 200 to 300 additional ECMO patients each year.

The new rooms are 40 percent larger than the hospital’s existing cardiac intensive care units, said Mary Nelson, a nurse and ECMO program manager at Florida Hospital.

“They accommodate the extra machine and the high level of life support and allow for families to stay in the room with the patients,” said Nelson. “The rooms also have all the latest technology, including ceiling lifts in every room to make sure we’re really able to get these patients up and moving and turning to reduce any complications that they might have.”

Patients on ECMO stay for as long as three months in the hospital.

“ECMO is a short-term support and it will continue to get better from that standpoint and they’ll be able to use it longer,” Davis said. He added that with advancements in technology, potentially a wider range of ailments can benefit from ECMO.

“But you don’t go home with ECMO,” he said. “It’s a bridge to something, either to recovering, meaning that the body organ recovers enough, or it’s a bridge to some sort of device down the road.”